Analytics Insights

Accelerating analytics to navigate COVID-19 and the next normal

May 2020—Organizations are standing up analytics capabilities in a matter of weeks to inform business responses to COVID-19 challenges and prepare for the future. Here’s how.


IRST on AI podcast

A miniseries featuring conversations with a wide range of artificial intelligence experts that explore how to apply the technology for the benefit of business—and society.

How to build AI with (and for) everyone in your organization

May 4, 2020 – Becoming an AI-driven business requires contributions from your entire workforce. While the transformation takes time, several...

How artificial intelligence will impact K-12 teachers

January 14, 2020 – Existing and emerging technologies can help save teacher time—time that could be redirected toward student learning. But...

Global AI Survey: AI proves its worth, but few scale impact

November 22, 2019 – Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage...

The executive’s AI playbook

November 7, 2018 – It’s time to break out of pilot purgatory and more effectively apply artificial intelligence and advanced analytics throughout...


Designing data governance that delivers value

June 26, 2020 – Follow these principles to shift from a data-governance model of loosely followed guidelines to one that makes the most of digital...

How to build a data architecture to drive innovation—today and tomorrow

June 3, 2020 – Yesterday’s data architecture can’t meet today’s need for speed, flexibility, and innovation. The key to a successful...

How chief data officers can navigate the COVID-19 response and beyond

April 13, 2020 – Chief data officers play a pivotal role in enabling data-driven decision making that will help their organizations respond to...

Accelerating AI impact by taming the data beast

March 2, 2020 – Government agencies seeking to deploy artificial intelligence face hurdles in data awareness, availability, and quality. A five-step,...


The COVID-19 recovery will be digital: A plan for the first 90 days

May 14, 2020 – The rapid migration to digital technologies driven by the pandemic will continue into the recovery. Here’s how to accelerate...

Getting to scale with artificial intelligence

November 13, 2019 – Companies adopting AI across the organization are investing as much in people and processes as in technology.

How top companies excel with digital and analytics

October 24, 2019 – Six key areas to help senior executives manage a tech-enabled transformation.

The analytics academy: Bridging the gap between human and artificial intelligence

September 25, 2019 – As organizations rebuild their foundations to compete in the era of data and advanced analytics, in-house capability-building...


Getting the feels: Should AI have empathy?

July 1, 2020 – Marketing and technology author Minter Dial explains how empathy can benefit businesses and artificial intelligence applications.

Entering a new decade of AI: The state of play

June 24, 2020 – While organizations report measurable benefits from artificial intelligence, much work remains to scale impact, manage risks,...

How to make the most of AI? Open up and share data

June 9, 2020 – Open data can unlock solutions to pressing challenges, says the Open Data Institute’s Jeni Tennison. But data quality, security,...


Competing in the AI economy: An interview with MIT’s Andrew McAfee

AI has arrived, but are companies ready for it? According to an MIT scientist, executives are underestimating the speed, scope, and scale of the disruption it will bring.

Thomas L. Friedman and James Manyika: The world’s gone from flat, to fast, to deep

March 1, 2019 – The New York Times columnist reflects on how technology is changing our world in a conversation with James Manyika.

Kai-Fu Lee’s perspectives on two global leaders in artificial intelligence: China and the United States

June 14, 2018 – Kai-Fu Lee shares his perspectives on developing and adopting artificial intelligence in China and the United States with IRST...

How artificial intelligence and data add value to businesses

March 26, 2018 – Artificial intelligence will transform many companies and create completely new types of businesses. The cofounder of Coursera,...


AI looks North: Bridging Canada’s corporate artificial intelligence gap

May 4, 2018 – For Canadian industries to capture the enormous benefits that artificial intelligence offers, Canadian executives must make dramatic...

Artificial intelligence: Implications for China

April 27, 2017 – The country is becoming a hub for global AI development. Five priorities can help China harness AI for productivity growth and...

What Southeast Asia needs to become a major player in artificial intelligence

September 14, 2017 – For artificial intelligence to take hold in Southeast Asia, the region needs more defined business use cases, better data ecosystems,...


IRST Digital COVID-19 Insights

This collection of articles draws together IRST Digital’s thinking and expertise to help leaders navigate the COVID-19 pandemic and recovery.

Crossing the frontier: How to apply AI for impact

Cut through the noise around artificial intelligence with this collection of our latest thinking on where and how best to use AI in your organization.


In disruptive times, the power comes from people: An interview with Eric Schmidt

 – As we enter a new golden age of technological innovation, nurturing talent will become more critical, according to the former chairman of Alphabet.

The power and potential of AI in insurance claims

October 28, 2019 – Githesh Ramamurthy, chairman and CEO of CCC Information Services, shares his views on the future of claims.

Building data-driven culture: An interview with ShopRunner CEO Sam Yagan

May 1, 2019 – Anil Chakravarthy draws on his experience leading a data-management business to discuss new technical and organizational approaches...

How China’s fintechs serve the underserved: An interview with CreditEase CEO Ning Tang

February 25, 2019 – Fintechs that succeed in the Chinese market know how to use technology to adapt to local conditions, improve efficiency, and service...

Building data-driven culture: An interview with ShopRunner CEO Sam Yagan

February 14, 2019 – Sam Yagan, current ShopRunner CEO, cofounder of OkCupid, and former Match Group CEO, discusses the importance of culture for driving...


Precision fisheries: Navigating a sea of troubles with advanced analytics

 – Advanced analytics may help struggling fisheries thrive while simultaneously protecting endangered ocean resources.

Solving the digital and analytics scale-up challenge in consumer goods

March 4, 2020 – Many consumer-goods companies have entered the digital and analytics race, but very few are scaling impact. Here’s what...

The five lessons B2B sales leaders should learn to make analytics work

December 16, 2019 – Data-driven growth comes from much more than just being good at data.

M&A success, powered by advanced analytics

August 1, 2019 – As M&A activity and acquisition premiums hit historic highs, companies can use advanced analytics to increase value and accelerate...

Automation in retail: An executive overview for getting ready

May 23, 2019 – Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better...

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AI in healthcare: Microsoft’s Kevin Scott on how tech can treat a pandemic

July 28, 2020 – Machine learning to develop vaccines faster; wearable devices to detect illness sooner: the COVID-19 pandemic could spark significant...

To lead in the postcrisis tomorrow, put leadership and capabilities in place today

July 28, 2020 – Amid the crisis, companies have learned to work faster and manage better. Strategies that continually refresh those lessons through...

Growing an incumbent by building a new business: A conversation with True Digital’s Bernd Vindevogel

July 22, 2020 – Building and scaling a corporate spin-off requires striking a critical balance between growing as an independent entity while...

The telltale signs of successful digital deals

June 18, 2020 – Digital M&A is challenging—and often a necessity for digital transformation. Sophisticated acquirers boost their odds...

Why governments need an AI strategy: A conversation with the WEF’s head of AI

May 26, 2020 – The strengths and weaknesses of individual economies vary. But if artificial intelligence is to fulfill its promise, every country...

Modernizing technology in the service of the customer

May 21, 2020 – At McDonald’s, the building blocks in a modern technology platform are personalization, strategic acquisitions, and agile...

How technology is safeguarding health and livelihoods in Asia

May 12, 2020 – Six technology-enabled interventions by Asian governments and businesses shaped the region’s early response to COVID-19.

Why we need to rethink the purpose of AI: A conversation with Stuart Russell

May 12, 2020 – Stuart Russell, one of the pioneering thinkers in the field of artificial intelligence, explains how to ensure that the technology...

How the Bio Revolution could transform the competitive landscape

May 7, 2020 – The disruption ahead extends well beyond healthcare. Are you prepared?

How industrial companies can cut their indirect costs—fast

April 17, 2020 – New technologies go beyond what traditional cost optimization can offer.

Scaling the impact of advanced analytics in Iberian insurance

April 3, 2020 – Although insurers within the Iberian Peninsula have embraced analytics, realizing the full value of new technologies will require...