Our Insights

The CIO’s moment: Leadership through the first wave of the coronavirus crisis

 – It’s already clear that CIOs during the coronavirus outbreak are playing a central role in navigating the crisis, even as companies grapple with the implications.

The Netflix of gaming? Why subscription video-game services face an uphill battle

July 8, 2020 – Many tech giants are betting that the subscription model will become dominant in video games. Yet the things that make gaming...

Connected world: An evolution in connectivity beyond the 5G revolution

February 20, 2020 – Connectivity is undergoing evolutionary change in most parts of the world—and, in select areas, a genuine leap into the frontier.

Shattering the glass screen

February 13, 2020 – Research suggests women remain locked out of top roles in media and entertainment. A more diverse cast is required.

Enterprise software: An industry in transformation

Software leaders contend with a growing array of challenges, and new commercial models, artificial intelligence, and digital technologies...


Speak softly, make tough decisions: An interview with Alibaba Group chairman and CEO Daniel Zhang

September 12, 2019 – The chairman and CEO of China’s e-commerce giant describes Alibaba’s approach to innovation and how he balances analytics...

All in: From recovery to agility at Spark New Zealand

June 11, 2019 – Three members of the telco’s top team describe the challenges and rewards of implementing agile rapidly—and the power...

Ten years at the top of a telco: An interview with Vittorio Colao

February 14, 2019 – The former CEO of Vodafone, who stepped down from the top job last September, reflects on the industry’s challenges and...

Start up & scale up: A conversation with Box CEO Aaron Levie

October 12, 2018 – The cloud-service cofounder and CEO talks about innovation, disruption, and harnessing the next big thing.

Microsoft’s next act

April 3, 2018 – CEO Satya Nadella talks about innovation, disruption, and organizational change.

A machine-learning approach to venture capital

June 26, 2017 – In this interview, Hone Capital managing partner Veronica Wu describes how her team uses a data-analytics model to make better...


The case for committing to greener telecom networks

February 26, 2020 – Operators’ energy costs keep rising, but efficiency measures and organizational change can lower them by 15 to 20 percent in a...

AI in storytelling: Machines as cocreators

December 11, 2017 – Computers don’t cry during sad stories, but they can tell when we will.

Ten trends redefining enterprise IT infrastructure

November 7, 2017 – The IT infrastructure landscape is evolving rapidly. What will it look like in 2020?


Building the workforce of tomorrow, today

November 1, 2018 – Software giant SAP is helping its workforce keep pace with technological change and new strategic thrusts.

Introducing customer success 2.0: The new growth engine

January 25, 2018 – Can software vendors and other companies identify more opportunities to grow and deliver value by taking a fresh look at customer...

Product managers for the digital world

May 24, 2017 – The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and...


New demand, new markets: What edge computing means for hardware companies

November 8, 2018 – With over 100 edge use cases identified, the fast-growing need to power connected devices demands a custom response from vendors.

Public cloud in China: Big challenges, big upside

July 6, 2018 – A recent IRST survey provides new insight into the promising public-cloud market in China.

Thinking inside the subscription box: New research on e-commerce consumers

February 9, 2018 – We surveyed thousands of US shoppers to understand subscription e-commerce trends. The findings have implications for start-ups,...

How will same-day and on-demand delivery evolve in urban markets?

July 26, 2017 – Delivery start-ups have struck a chord with consumers. But brick-and-mortar retailers and parcel services could still compete...


To lead in the postcrisis tomorrow, put leadership and capabilities in place today

July 28, 2020 – Amid the crisis, companies have learned to work faster and manage better. Strategies that continually refresh those lessons through...

Why now is the time to stress-test your industrial supply chain

July 27, 2020 – An effective way to increase supply-chain resilience is to understand the impact a crisis could have, well before it happens.

COVID-19 crisis shifts cybersecurity priorities and budgets

July 21, 2020 – Cybersecurity technology and service providers are shifting priorities to support current needs: business continuity, remote work,...

Three actions CEOs can take to get value from cloud computing

July 21, 2020 – Leaders need to accelerate their journey to the cloud in order to digitize quickly and effectively in the wake of COVID-19.

A post–COVID-19 commercial-recovery strategy for B2B companies

July 20, 2020 – A recent survey provides insights about the strategies that can help B2B companies recover quickly from the COVID-19 crisis.

The Next Normal – The future of business: Reimagining 2020 and beyond

July 17, 2020 – In this special edition of The Next Normal, IRST senior partners envision how the COVID-19 crisis will transform...

Can HVAC systems help prevent transmission of COVID-19?

July 9, 2020 – Modifications to heating, ventilation, and air-conditioning systems might help reduce the spread of the novel coronavirus by purifying...

The next software disruption: How vendors must adapt to a new era

June 22, 2020 – Over the turbulent past decade, many legacy software players proved to be remarkably resilient. Now they must adopt a new strategic...

How the semiconductor industry can emerge stronger after the COVID-19 crisis

June 18, 2020 – Semiconductor companies that begin revising their long-term strategies now may emerge stronger in the next normal.

How technology is safeguarding health and livelihoods in Asia

May 12, 2020 – Six technology-enabled interventions by Asian governments and businesses shaped the region’s early response to COVID-19.

How the Bio Revolution could transform the competitive landscape

May 7, 2020 – The disruption ahead extends well beyond healthcare. Are you prepared?